Thanks

I like that DreamHost is a democratic company, and I want to support that, but unfortunately the customer at Dream Host really isn’t a part of that democracy. The Suggestions system is as close as the customer gets to being allowed to participate, and that ain’t very close. Look at the communication and information flow inside the company described in the blog post, and then look at the free-for-all suggestions system. Yeah, the suggestions system is kinda good in the sense that it’s better than nothing, but all it is is a popularity contest, where ideas have to be not too complicated to attract attention and bubble to the top. Sometimes the best ideas are the ones that initially leave everyone scratching their heads and going “huh?” There are some ideas that I am aware of that need to get implemented yesterday to fix certain things about DH’s operation that are beyond broken and are frankly idiotic, but these ideas just don’t bubble to the top in the suggestions system. I don’t think dreamhost should be too quick to pat it’s self on the back because it’s more democratic than a world full of obtuse and idiotic companies. That isn’t saying much. And this, folks, is my input into the democratic decision making process at DreamHost. Do with it what you will.

I wish you all the best.

Thank You
Sridhar

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