Comments on: The saddest voicemail you’ll ever hear

By: a

Sat, 06 Jun 2009 19:37:15 +0000

Please help me, my a/c has been disabled by you….some one of my clients ftp was hacked so someone hosted phishing page there.

again it was due to bad password, please rectify it, i will take extra care in future.

Please dreamhost….i invested all my pocket money with you and i have so many dream hosted with you.

please look on it as soon as possible

please i am really crying, and i can say the person who called you should also cry i am in this situation i can understand what he felt.

Plzzzzzzzzzz

By: fixoyun

fixoyun — Thu, 04 Jun 2009 21:20:17 +0000

pls halp sir plz halp ? what?

By: Shinji

Shinji — Sat, 09 May 2009 00:32:20 +0000

I’ve long since thrown privacy out the window as I expect none from any company. This just proves it here. I honestly wouldn’t be surprised if any other company did it. Unlike some here I think Dreamhost has been a great company to me and I can overlook the occasional slip-up. I guess I missed the actual wav file since it is already removed. I don’t know why people initially thought it was funny when someone else was suffering. What if it was you?

P.S. – I have been with Dreamhost for over 2 years and have transferred in excess of 500GB monthly. Granted that may not seem much compared to my 10+TB limit right now but alot of other hosting companies would of shut me down or charged me huge overage fees by now even if they were marked as “unlimited”.

By: rtcamp is an ass

rtcamp is an ass — Thu, 07 May 2009 19:01:42 +0000

why such post here

….

They do it so lowlife spamming pieces of shit like you have a place to post multiple links without actually having anything to say.

By: rtCamp.info

rtCamp.info — Thu, 07 May 2009 12:39:02 +0000

….

By: rtcamp

rtcamp — Thu, 07 May 2009 12:38:11 +0000

why such post here

By: Electronic Lint Filter

Electronic Lint Filter — Wed, 06 May 2009 18:42:13 +0000

Jim: Keylogged, not easily guessed.

By: Adam

Adam — Wed, 06 May 2009 00:23:16 +0000

I’ve read with interest a number of the comments here and particularly those who (I believe) are highly sensitive to a post that highlights some very important points for anybody who uses online systems:

1. Be wary of phishing scams. They are out there and they’re successfully deployed every day;

2. Protect your passwords and keep them unique;

3. Your online identity is just as important as your physical identity (passports etc) and should be treated as such;

The highly emotional voicemail highlights a singularly imporant message ‘if it happens to you, it’s going to be very painful’ ….. and i’m sure the context of the DH post is ‘please… *please* be careful and don’t let this happen to you’.

Dreamhost can do not a great deal more for this customer than pass on the advice they did, to be empathetic, and to remind it’s customers that vigilance is eternal and non-compliance comes at a (potentially) heavy cost.

They have achieved that end by showing their customerbase how bad the impact can really be by letting you hear the voicemail of a real person who was impacted.

“…but this morning we received a voicemail that melted our hearts and moistened our eyeballs ….”

That certainly doesn’t sound like an organisation that doesn’t care, quite the opposite in my opinion.

Adam

By: Ann Thrax

Ann Thrax — Tue, 05 May 2009 04:46:03 +0000

How “professional” of you guys. (Note the sarcasm)

By: pls halp sir

pls halp sir — Tue, 05 May 2009 04:38:23 +0000

pls halp sir plz halp