What Web Hosting is For
May 23, 2008 on 2:02 pm | In Insider View, Musings, New Features by Josh Jones | 114 Comments
Some people might say Web Hosting is for websites.
Some people might say Web Hosting is for online file storage.
Some people might say Web Hosting is for development.
Some people might say Web Hosting is for bandwidth.
Some people might say Web Hosting is for databases.
Some people might say Web Hosting is for jabber.
Some people might say Web Hosting is for IRC.
Some people might say Web Hosting is for hacking.
Some people might say Web Hosting is for warez.
Some people might say Web Hosting is for late night orgies in the data center.

Well, I say, NO Web Hosting is not for those things!
No, not at all! Well okay, maybe a little for some of them. But, all of those things combined don’t add up to the one thing Web Hosting is really FOR.
Web Hosting is for email.
Stupid, boring, old, annoying, dumb, repetitive, stupid, boring, old, annoying, dumb, EMAIL.
Just over HALF of all the support requests we get are about email. Everything else we offer, combined, doesn’t add up to the amount of trouble, expense, use, and effort that goes into “simple” old email.
And that’s kind of funny, because as far as I can tell, almost nobody CHOOSES a web host based on their email features. Everybody’s just looking at how much disk/bandwidth they get, what version of PHP they run, how good their support is, do they have a funny blog, is their CEO really studly, do the data centers have water beds, and so on…

They’ve been conditioned by Yahoo! Mail, Hotmail, and Gmail to give email no value. I mean, everybody gives it away for free… nobody gives (real) web hosting away for free.
And yet, in the end, the only thing (sadly?) that actually ends up getting used, is that “no-value” email! If a web server with maybe 750 customer sites on it were to go down for even as long as five hours, we’d probably get two angry messages about it. But if email goes down for the same number of customers for just five minutes we’ll have already received 50!
At least it makes some sense.. when was the last time you visited your web site to check if everything was up? Honestly, when was the last time anybody visited your web site?
Now… when was the last time you checked your email? When was the last time you sent an email? If you’ve got an email client on your dekstop set to check new messages, you’re probably notified if that client can’t connect to the mail server even once.
People say nobody under 30 uses email anymore. It’s all IM, SMS, writing on facebook walls, twittering, phone, fax, paper mail, pheromones, pony expess, and smoke signals.

Well, I really hope that’s the case, and that as time goes on we’ll have less and less damn email to deal with!
Sending email. Checking Email. Delays. Spam. Filtering. Email forwarding. Mailing lists. Announcement lists. Archiving email. Automatic Emails. Form-to-email. Catch-alls. URGH!
It’s enough to make a poor host want to give up on providing it at all!

Speaking of which… we have recently made some steps in that general direction. (More on that later.)
You may have remembered from the March Newsletter that we recently stopped allowing email addresses to be associated with ftp/shell users.
The reason for this is so we can decouple super-frequently-accessed email files from the not-so-frequently-accessed rest of your files. By doing that, we can then use higher performance file servers for email and “tune” them better for the one task we know they’re doing!
It also means we can start completely separating our email system from our web servers, which will make managing everything one heckuva lot easier.
And, don’t worry… you can still do everything you used to be able to like use a .procmail filter or process email with a script. Just set your public email address to forward to:
username@machine.dreamhost.com
(or username@psname.dreamhostps.com if you’re on DreamHost PS)
And then email will get delivered directly to your web server, and you’ll be able to run your script or filtering just fine! The only difference really is that we don’t run pop/imap/smtp on those web servers (so, if you’re just filtering, you’ll have to set up a recipe to forward it on to another mail account you can actually check).
Hooray, user scripts and procmail filters won’t be running on our mail servers… making everything a little better isolated.

If all this is over your head, that’s fine, just ignore it like I do! All I’m trying to say is it technically shouldn’t be impossible to do anything you used to be able to do, and it’s going to make things way way way easier for us going forward, and hopefully therefore better for you!
The Later More
Yeah, in a way we are taking some steps to stop providing email. It’s just not something people are looking for from us, and it’s something the big free email providers like Yahoo, Microsoft, and Google can do better.
Did somebody say.. Google? In fact, as you’ve maybe already seen, we recently made it very easy to use Gmail for all your email hosting with us, still at your own domain!
Now in our panel when you go to add (or manage) a domain, or visit our MX section, there’s a checkbox option for you to use Gmail!
Of course, this was something you could do before yourself, but now we automatically handle setting up the right DNS records, AND we’re even tied into them with an API to automatically add an account for you on their end! There’s just one final step you have to do on their side to create a management account, but I promise you, THAT IS IT!
But why would you use Gmail? Well, they do have a pretty cool web interface, which you can add your own logo to and access at your own domain; but besides that they also have regular POP/IMAP/SMTP access, plus awesome archiving, searching, filtering, reliability, accessibility, and they’re hotter than the Firefox girls.

Along with Gmail, you can also get the full suite of “Google Apps for your Domain”, which gives you their “Office” apps (web-based word/excel/powerpoint replacements), jabber-based chat (like we already do), and a start page for your users a la igoogle.com.
So right now you’re probably thinking, “When was it exactly that DreamHost sold out?”
To which I say, “I guess right about now!“

Well, not really.
Here’s how I figure. Honestly, Google does do a great job at email. And, we’re still offering everything we used to. And, offering easier integration with Google Apps / Gmail was one of our top 5 most popular suggestions. And, we’re still not worried about Google getting into web hosting, as I explained two years ago!
So far, I’ve been right… and even if Google does get into it, we’re still not worried, because we’re the top web host in LA! And seriously, we would be better than them at it. Google may have a googol of computer science PhDs, but (no offense Maureen) based on my experiences so far working with the Google Apps team, they’re all working on search.
So in the end, I guess some people might say Web Hosting is for DreamHost!

114 Responses to “What Web Hosting is For”
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May 23rd, 2008 at 3:10 pm
I *completely* agree with what you just said… the Google girls ARE hotter than the Firefox girls.
May 23rd, 2008 at 4:34 pm
Is there a faq entry somewhere for how to manage email on a domain that’s using gmail for mail?
May 23rd, 2008 at 4:36 pm
OK, I almost never get made at you guys. I am usually one of the people defending you when everyone else gets mad at you and starts posting inane stuff like “OMG 5 MINUTES OF DOWNTIME I JUST LOST 20 MILLION DOLLARS!!11!” on the status blog. (Got to wonder why these people who claim to lose tons of money every time there’s any downtime whatsoever can’t afford a dedicated server…)
But this time, *I’m* getting mad. Or at least, taking several deep breaths and trying not to.
So you’re “taking some steps to stop providing email”. Could you maybe be a little more specific? And I don’t mean just by saying “Look! Gmail is cool!” I’ve been hosting with you since what feels like the late paleolithic (actually 1999 or thereabouts, I think), and have stuck it out through many worrisome developments, and have racked up so many Dreamhost rewards from referring clients and friends that I think you may be paying me to host with you rather than vice-versa. But I swear, if you do stop offering e-mail, I *will* change hosts.
One of the major *points* of owning a domain is being able to have your e-mail address be you@yourdomain.com instead of somerandomloser4873@cheesyfreewebmailprovider.com. It’s kind of essential if you’re running a business and expect to be taken seriously at all, by anyone.
So yes, e-mail IS something your customers are looking for from you, at least those of us that either (a) run a business of some sort and value the ability to appear at least somewhat professional, and/or (b) don’t particularly want to have to put up with a slow, annoying, ad-ridden web interface, ads inserted into the actual messages, Google data-mining our e-mail for marketing info or Yahoo trying to claim copyright on it, etc. And the latter part applies even if you still offer e-mail aliases or something to make Hotmail or Gmail or whatever look like real e-mail.
Yes, I’m sure it is annoying to get so many tech support requests regarding e-mail. But you know what? The reason you get that many is because *e-mail is important* to most of us. Important enough *not* to trust to some crappy free ad-supported service that we have no control over and even less reason to trust.
The principle that “you get what you pay for” definitely applies with e-mail. I realize Gmail may at present be marginally less crappy than the rest, but how long does anyone really expect that to last?
If you want to try to push Gmail at people, but still offer real e-mail on one’s own domain as an alternative, fine, whatever. But the day you actually stop offering people the ability to have e-mail on their own domain is going to be the day I finally move all my domains over to a VPS plan at Hub.org or something.
Although, er… If I wanted that threat to carry any weight, maybe I should have left out the “so many Dreamhost rewards you’re paying me instead of vice-versa” part…
May 23rd, 2008 at 4:38 pm
Oops… That first sentence was supposed to read “I almost never get mad at you guys”, not “made”.
Honestly, I normally can spell… I just can’t always type, I guess.
May 23rd, 2008 at 4:53 pm
Dreamhost,
Do you also set the _xmpp-server._tcp SRV records? That would be most excellent.
Thanks,
Jabber
May 23rd, 2008 at 5:07 pm
Diva, talk about being a Diva.
They arn’t removing e-mail. They are moving the e-mail services(ie: the software that runs/manages e-mail) off of the web-servers and onto dedicated e-mail servers. You still keep your domain, and really don’t lose anything.
More or less, things are just being moved.
Re-read the whole post.
And then they are saying that they are making it easy to use g-mail to manage your dreamhost e-mail
(ie: using gmail like you would use outlook or thunderbird for dreamhost e-mail)
May 23rd, 2008 at 6:01 pm
Soo… Gmail’s great and everyone should use it instead of DH’s mail, but based on your experiences with the Google Apps team, all the good engineers are working on Search? What?
May 23rd, 2008 at 6:03 pm
Anonymous: No, they’re not suggesting using Gmail like you’d use Thunderbird or Outlook. Thunderbird and Outlook are clients that access your email that comes in to, and is stored by, Dreamhost’s servers. If you click the Gmail checkbox it changes your MX DNS record to Google’s servers and Dreamhost never touches or stores any of your mail. Google stores and serves it all through Gmail (or through Thunderbird or Outlook if you prefer).
May 23rd, 2008 at 6:49 pm
Seeing as I used Gmail for my domain e-mail before I signed up for Dreamhost a year ago (thinking I started that about 2 years ago), I may see about using the checkbox to get rid the of the MX message I get for my main domain. :P
May 23rd, 2008 at 7:01 pm
Does Gmail in fact support *regular* IMAP? I, for one, would love it if they actually did – rather then their retooling of it.
May 24th, 2008 at 2:08 am
A couple of points:
Make your links in this blog to the google pages open in new window. It’s a pain going back and forth or copying and pasting to a new tab.
If I go use the mail server from within my site, then emails are from my site. If I send from a mail collector or gmail, then whereas short headers will show @mysite.com, the long headers will show where it came from. Now maybe the world is moving to google and it doesn’t matter – but I think it does. I like my mail to be on my site.
So a question: can you change my terms of service without my agreement?
May 24th, 2008 at 2:26 am
In your MX section, if a person changes to gmail and then edits to change back to dreamhost, under the “Regular Dreamhost Email” option is says:
Use DreamHost’s mail features with no funny business!
May 24th, 2008 at 2:44 am
@David: seriously? new window? you have tabbed browsing, use the ‘middle click’ feature (or ctrl-click if you don’t have a new fangled mouse with a wheel/third button)
it’ll make your life so much easier.
I *hate* target=”_blank”. I wish it would die in misery. Unfortunately, it’s still used all over the place :(
May 24th, 2008 at 6:55 am
See, one of the things I prefer about _not_ running my e-mail out to google is that e-mail integrates better if you keep it at home. (I’m fine with offloading to dedicated mail servers, that makes sense) For example, mailing lists. Currently when I set up a discussion-style list, all the e-mail addresses (and there are a lot of them when you include all the convenience addresses) are whipped up automatically. I really don’t want to have to go over to google and create every one by hand and set them all to forward to the appropriate places by hand.
May 24th, 2008 at 7:17 am
I don’t agree with you. Google’s privacy agreements suck and I do care about that.
May 24th, 2008 at 9:46 am
I actually *did* select dreamhost in large part because of the email features they offer. And so did the people I referred…
May 24th, 2008 at 10:44 am
Um. Please don’t stop providing email…ever. If that’s what you’re hinting at. As those before me mentioned, there are many reasons that services like gmail, by the very nature of the technology, are not a good solution at all. That is where dreamhost comes in! :)
May 24th, 2008 at 11:24 am
I want to keep a reasonable amount of control over my data, including my mail. Now I don’t trust Dreamhost 100%, but Google is _known_ to do evil things with the data people entrust them with. They use them to keep record of people’s interests and send them targeted spam (aka ads). And they keep those data forever. Can you guarantee that when I uncheck all Google checkboxes, Google doesn’t get to see any of my mail or other stuff?
As for moving the mailboxes to separate servers, this will break my Bayesian filter, my uncrippled Roundcube installation, my mailing scripts… Don’t force this on us! Or I will also have to leave.
May 24th, 2008 at 11:43 am
Man, DH aren’t going to stop providing email. Calm down children.
I was way excited by the Gmail thing, since the webmail interface at DH sucks (sorry, but come on, it’s Google), but the prospect of recreating all my addresses (and getting all my users to pick new passwords, and unsureness about whether old messages get transferred) put me off. Damn.
Does anyone have Firefox Girl’s number?
May 24th, 2008 at 6:23 pm
i really hope this doesn’t indicate a required shift to google at some point. i agree w/ Scott M: i selected dreamhost in large part because of its mail features (including shell/ftp access to email, thank you very much!). plus, as Gerard & rng point out, i very much care about google’s privacy policies & want control over my own stuff.
May 24th, 2008 at 10:09 pm
I can haz namez of hawt gurls pleeez?
kthxbai
May 25th, 2008 at 9:05 am
Jeremy K,
Thank you for the info about how to get the new page to open in a tab. I see that if I use the command key (I am on a mac) it opens in the tab and I don’t have to choose from a list as I do with control click.
thanks :)
May 25th, 2008 at 9:10 am
Jeremy K
Would you reply to my question about email and changing the terms of service?
thanks
May 25th, 2008 at 9:18 am
If I am currently using Dreamhost Webmail, then transfer to Gmail … what happens to all of my old emails?
Do old emails get transfered to Gmail?
May 25th, 2008 at 3:37 pm
If I am currently using Dreamhost Webmail, then transfer to Gmail … what happens to all of my old emails?
Do old emails get transfered to Gmail?
May 25th, 2008 at 7:11 pm
@Tim
I don’t believe your old emails get moved over to Gmail.
Then again, I might be wrong.
May 26th, 2008 at 1:17 am
I’ve been a DH customer for myself and 100+ clients since 1999.
I do not appreciate the cavalier attitude you have expressed toward providing/maintaining/improving email service in-house at DreamHost.
It’s one thing to be young and hip and cool, and throw parties for your staff and eat lots of catered food, but if you cease to take your customers business seriously then we will take away your iphones, ski trips, etc.
Really.
/jad
May 26th, 2008 at 1:20 am
p.s. or are you just saying that the DreamHost management and staff cannot technically keep up with providing reliable email?
May 26th, 2008 at 1:29 am
p.p.s. using the term “fags” is offensive and inappropriate considering DH is such a young and hip and cool outfit.
Before you assume everybody just takes it as a harmless joke, why don’t you ask the gay people who work for you if they think it’s ok. Then ask them if they are telling you the truth or just trying to fit in and not make waves..
May 26th, 2008 at 1:17 pm
ROFLMPAO
Great blog post…
May 26th, 2008 at 4:43 pm
Don’t set links to open in a new window. It is just plain wrong.
May 26th, 2008 at 9:12 pm
So I tried it but it didn’t setup the cname for mail.mydomain and the old a records for mail, webmail, and mailboxes are still there. something broken?
May 27th, 2008 at 6:44 am
I first reason I ever got a webhost was for imap email. The second reason was actually to use the site to host pictures. If the email server goes away then I consider that a breach of contract and will find another host to move my data to and then will be asking for a refund of unused months of service that I have already paid for.
May 27th, 2008 at 6:58 am
I just hope you do not halt the smnp service at all.
I am using it to send mail from a moo server (kind of mud), and I can’t do it easily with gmail because of the cryptography it uses.
But overall, I have to agree, I pay dreamhost because I like the web hosting service and support, it’s a good way to place sites and also do my php development.
May 27th, 2008 at 7:08 am
I’ve been using Dreamhost since 2003. I’ve put up with a lot, from all sorts of weird downtime problems to that billing debacle a few months ago. But make no mistake, remove email and I am leaving. I’ve noticed that many other respondents have a similar attitude, which suggests that perhaps you misjudged the needs of your customers (of course, the sample is biased; those happy with the decision probably aren’t posting here).
The bottom line is that if I wanted a GMail account, I would sign up with GMail.
Finally, making these sorts of decisions indicates that if Google ever does go into web hosting, Dreamhost will not survive it – and why wouldn’t they? All it takes is one engineer devoting 20% of his time to starting a hosting service and getting enough people on board. They certainly have the required server capacity.
May 27th, 2008 at 7:10 am
One of the biggest factors in choosing Dreamhost was because of email. This is also a big factor in my recommendations to other people, as tis usually one of the first questions they ask about.
Who cares is 13 year old Sally doesn’t use email, and prefers using IM/facebook/text messages/etc…. 13 year old Sally probably doesn’t pay for a hosting service. But businesses do, and email is still a very vital aspect of running a business.
Was any type of customer polling done before this decision was made? How long before we’re forced to move to gmail? The day that happens is the day that I cancel my contract.
May 27th, 2008 at 7:25 am
The last time that I had to change my ISP, I vowed that I would never have to change my email address again, just because of having to change ISPs. That’s when I signed up with Dreamhost and got my own domain name.
I do sometimes put files up on my web site, and I temporarily hosted a demo web app during its development, and I will probably tune up the site a bit in the near future, but the stable email address was the main thing.
I am still a gmail holdout. All they have to do is to change their privacy polices, which they can do whenever they want, and presto, all my personal stuff becomes fair game. So I am not planning to go to gmail.
IOW, I *want* Dreamhost to provide me with email service using my own domain. I hope I won’t have to start looking to shift somewhere else that is willing to do this.
May 27th, 2008 at 7:36 am
It seems that offering gMail integration is a good idea. It seems that the eventual offloading of all mail to gMail is not. What does it say about your core business if the majority of your work centers around email? You said it yourself: your customers want email. Period.
This is kind of like Coca-Cola saying, “Gee, lots of people buy Coke. If we didn’t spend so much time dealing with Coke issues, we could focus on bottled water and other drinks. Pepsi makes a fine cola – lots of people drink it. We’ll just steer folks over in that direction…”
May 27th, 2008 at 7:49 am
I disagree with you 100%. One of the primary reasons I use DreamHost is because you offer email. I don’t want free, ad-supported email. I want to pay for a real email account that I can use procmail on. If you eliminate that, I’m just going to go somewhere else.
May 27th, 2008 at 8:06 am
Gmail sounds like a great idea… could someone point me to the how-to file on moving my procmail recipes over?
May 27th, 2008 at 8:12 am
Sounds like Dreamhost is pulling a cell phone / cable company, and is trying to get rid of the customers who actually *use* its service, and keep all the profitable ones who just throw up a small web page and don’t really use any resources.
e-mail, accessible by IMAP, with procmail and SSH accessibility is *the* reason that I use dreamhost. The only reason. No, webmail does not meet my needs. Not for security. Not for secure accessibility from anywhere. Not for privacy. Not for on server procmail filtering. (The difference between my procmail filtered accounts and my non-filtered accounts, when viewed on my iPhone, is pretty drastic. One gets spam through. The other does not. If that goes, I leave Dreamhost, and I tell my friends not to use it either.
May 27th, 2008 at 8:18 am
By the way…people notice that dreamhost is down because they really DO check their e-mail frequently. If someone sends me a message, I expect to receive it. Quickly. So that I can read it and reply. I don’t use webmail because I want to *see* it quickly too, and not have to click refresh every few seconds to do so. They don’t notice that a web page is down because they don’t read their own web pages every few minutes.
May 27th, 2008 at 8:28 am
I transferred from my previous host to Dreamhost for just 1 reason: sufficient storage space for my email archive, which would allow me to use IMAP instead of POP.
But since joining a few months ago, I’ve found that the email has been quite slow for me, partly because I got stuck on the dreaded Blingy server which has been nothing but trouble.
I’m not really a fan of Gmail’s web interface, though admittedly, it is better than Squirrel Mail running on your mail servers, and there are times when I need web access instead of IMAP.
I may consider transferring to Gmail, though doing so will be a lot of effort. There are a few things I absolutely need if I am to make the switch:
1. The ability to use .procmail or equivalent to filter my mail appropriately, especially for all the mailing lists I’m on.
2. Lots of well written information that explains how to make the transfer easily, without losing any old mail.
May 27th, 2008 at 8:33 am
Your analysis misses one key factor – webmail access that won’t be blocked in some URL filter.
Every major company has a filter that blocks gmail, but no one blocks webmail.yourdreamhostsite.com. In the bizarre case they do, you can fire up a new domain asap to fix it. This is essential to why many people host their own mail services.
So, if you had hosted webmail (Squirrelmail, Horde, etc.) from webmail.yourdreamhostsite.com, and used gmail as the backend, that would be sweet.
May 27th, 2008 at 8:58 am
This is totally rubbish. I have been with dreamhost for at least 5 years. I host with you for one reason. SSH + pine. Is this really going to be removed? and at what point in the future will you turn it off for older accounts?
I have stuck with dreamhost through downtime, billing errors and other amatuer mistakes. This is something I will not be sticking with.
May 27th, 2008 at 9:05 am
I CHOSE Dreamhost because you offered IMAP connectivity at a time when the majority of your competition only offered POP3.
Please don’t phase out email service.
Thank you.
May 27th, 2008 at 9:11 am
Seriously folks, do you have a reading comprehension problem?
They added a checkbox to make it easier to use GAFYD (and all that is is setting DNS records), they have done nothing else. He even says that we still have everything we are used to.
May 27th, 2008 at 9:41 am
from the post:
“Yeah, in a way we are taking some steps to stop providing email. It’s just not something people are looking for from us, and it’s something the big free email providers like Yahoo, Microsoft, and Google can do better.”
If we aren’t looking for it from you then why do you get so many support tickets regarding it. No I will not move my company email to gmail because you guys can’t handle running mail servers, I will move to a different hosting company. Maybe the big guys can do it better in a way, but I don’t agree with their privacy policies. This is a blog post that scares me, I’ve been happy with dreamhost for a long time, but out-sourcing email doesn’t work for me.
May 27th, 2008 at 9:57 am
It’s one thing to say that Dreamhost wants to get out of the email hosting business because they don’t want to do it any more. It’s arrogant and insulting to declare that we don’t want email out of our hosting service. I’m another one of the folks that uses a hosting service so I don’t need to trust a mail hosting service with my personal and business communications. It’s like asking me to take all of my postal mail business from USPS, and instead bring postcards to the Google mail facility and ask them to resend them for me to my clients and mail recipients. And this after Google straight out tells me they will store, index, and serve ads based on my mail content. (Don’t take the USPS analogy too, far, just the Google and postcards analogies).
Again, you may have business reasons why you want to change your hosting service, but don’t claim this is what people actually want. I’d say most of us absolutely DO NOT WANT Dreamhost to get out of the email business. This is core to a hosting service.
May 27th, 2008 at 10:17 am
Well…. I’ve tried Google Apps, Gmail and all that. Fact is it is slow and I constantly Thunderbird Pops up and tells me that it can’t connect to imap.gmail.com. Then when you try to move some messages to another imap server (drag’n'drop to another server in Thunderbird) the connections gets lost after a few messages…. and you have to go to the server and check which messages actually got copied. Then go back and start copying again from that position. And then all the ’smart sorting’ Gmail does? I always loose my sent messages somehow and can’t find them anymore. Also the way Gmail handles the IMAP folders is a pain. I have never lost so much email by moving it into /dev/null as with Gmail. I hat Gmail! First thing would be for them to improve performance …
May 27th, 2008 at 10:45 am
Sorry, but above ANYTHING, I find this ENTIRE post repulsive…I wonder if upper management has seen this, and what thier thoughts on it would be regarding professionalism and dignity relating to some of the ways that words and images are utilized.
Bad bad bad taste…
May 27th, 2008 at 10:58 am
Google doesn’t allow folder creation and if “still at your own domain” were actually true my email would not have to read smtp.gmail.com. But it does.
I get that if you have 10% of your servers devoted to email accounts and you can offload that, you make more money (it’s not like you will magically drop your price since email was supposedly ‘free’ here) but you can stop pretending google is better for your customers.
May 27th, 2008 at 11:12 am
DreamHost, oh DreamHost, there are reasons I continually give my money to you, and this post highlights them all. Please, never change, or I’ll drop you like a girl who starts getting fat and demands I watch Will & Grace with her.
May 27th, 2008 at 11:44 am
I just wanted to say, for the record, no, we never plan on not offering email, or even removing any features from how it is now even.
I can see now how “Yeah, in a way we are taking some steps to stop providing email.” makes it sound otherwise though! But I just meant, if we can do something that makes 60% of our (new) customers choose to use gmail, and they’re happy with it, and they can switch back to us if they want, then we’re more than happy to have 60% less email to worry about!
That’s all!
May 27th, 2008 at 11:49 am
I lol’d at this blog post. Nobody wants to admit to web hosting being used for illegal purposes. The “See you emo fags later” picture was a great kick in the ass. Dreamhost tells it like it is. :)
May 27th, 2008 at 12:03 pm
The “See you emo fags later” picture is highly offensive and has made sure I will NEVER consider Dreamhost for anything in the future.
May 27th, 2008 at 12:22 pm
i login to the server to check mail via mutt, i dont think gmail will let me do that without doing some setups on my computer (what if i am away from my computer)
May 27th, 2008 at 12:43 pm
Trevor: Actually, upper management made this post. Sorry it offended you!
May 27th, 2008 at 12:57 pm
hey guys, whatever you need to do to make things run tighter and keep yourselves sane.
in line with trevor, the tom cartoon, really guys…for a site as progressive as you are, not ok. the hot girls in tight t-shirts, borderline inappropriate (and i’m a woman saying that) but it’s just wholly inappropriate to use fags in any context, even if you didn’t make that particular image.
i thought you knew better than that.
May 27th, 2008 at 1:21 pm
I am offended and I am annoyed. I specifically use -real- email service at DreamHost, and that includes running “discussion” lists with mailman. I’m a UNIX admin for a living. I could set up this stuff myself. I don’t want to have to do that, I don’t have the volume of data storage or transfer to warrant dealing with it. I chose DreamHost because I can get things done.
Decoupling shell and mail seems clever to you turkey, but in fact it complicates life enormously for your users who are PAYING for shell access. Its absolutely appropriate to move email to a file server — but I then expect /var/mail/ to turn into a mountpoint on the appropriate file server. THAT is how its done professionally in serious UNIX shops.
In fact, my impression was that your shell and web and mail were all on separate machines and that the files were not on local disk but off on NAS in the first place. If your dinko NetApp can’t keep up, check out the work people like Joyent have done with making high performance file servers on Solaris 10 or OpenSolaris using ZFS and NFS (in particular have a look at the cost of ownership of the Sun machine known as “Thumper”, the x4500 with its 48 Terabytes of internal disk running Solaris 10 x86…I think you’ll find that it can quite keep up with your load if you provision your internal LAN properly…if your Internet connection is gigabit, do your LAN on 10G)
May 27th, 2008 at 1:37 pm
I’m a big fan of DreamHost – but eMail is the main reason I use you guys. I run a car club – we have a mailing list – we want to run it according to our rules, for it to be advertising-free and for it to be MOT@miniownersoftexas.org not xyzzy98765@gmail.com. That’s worth the price of admission. The web site, Wiki and everything else is almost just a bonus for us.
So the reason you’re spending such a large fraction of your time dealing with email is THAT’S WHAT WE’RE PAYING YOU FOR!
May 27th, 2008 at 1:52 pm
DH: “THAT is how its done professionally in serious UNIX shops.” – Amen Brother!
Hey Josh, why not set up a poll (include a link in the newsletter?) and find out how many of your users want “real” email hosting?
you know, facts and stuff.
May 27th, 2008 at 2:22 pm
The main reason I have my domains at Dreamhost is the ease of managing email in a namespace *I* control under a terms of use and privacy policy I can accept at a price I can afford.
Webhosting? Not my main concern, I am *soaking* in free places to stick files I want to share with the general public and my client accessible pages are all hosted on boxes I control physically.
Let me be blunt; It is *bad for you* to use gmail for your email. Bad for you to use google docs and *bad* for you that every site and it’s mother is using google analytics. Your entire net life is now correlatable to your identity as defined by your gmail account. You say you used garbage data to set up your gmail account because you know better? Good for you! But every other place google gets to read their cookies gets a shot at at correlating that garbage data with your real data.
If you want one company to be able to track *everything* you do, so your perfectly respectable reputation as a great Quake fragger, ‘Certified Sheep Afficionado’ and the internet’s single greatest authority on the web’s truly *authentic* Pro Bowler’s Tour nipslips and ruin it by letting it become clear that in your secret REAL life on the net most of your time is spent contributing to the forums at “whycan’twealljustgetalong.com” then fine.
Me, I want to manage my own email as simply and affordably as possible and let google give me search results and no cookies tyvm.
- Jon
May 27th, 2008 at 2:51 pm
Ok – just to tally my opinion: I do NOT trust Google with my professional e-mail needs. I do not trust their privacy policy. Remember their business is selling advertisements and it happens that offering e-mail brings traffic to their site. I pay DH to provide services, including e-mail. I too have stuck with DH for over 6 years now but will be FORCED to change if you end up deciding to drop e-mail – no questions.
May 27th, 2008 at 3:55 pm
I’d pay extra for DH mail service if that’s what it takes, but I definitely won’t move to Google. This is for a variety of reasons, but mostly because, as others have pointed to, I have concerns about Google’s respect for my privacy.
May 27th, 2008 at 6:10 pm
I get e-mails about late night orgies in the data center.
That is very important to me.
May 27th, 2008 at 6:53 pm
Josh, you are one of the owners and founders of DreamHost.
blog.dreamhost.com is the self-described OFFICIAL blog for the company you own and founded.
Several readers/customers have made it clear that your choice of the graphic including the word “fags” was a poor one, and certainly a choice that does not reflect well on you or DreamHost. One commenter said it simply: “Bad bad bad taste”.
You have read these comments – will you not decide to edit your own work and remove the offensive elements out of respect to the community of customers/readers you are addressing?
Signed,
Your loyal customer for 9 years, Jad
May 27th, 2008 at 8:22 pm
You know what they say. The more homophobic someone is, the more deeply they’re in the closet.
May 27th, 2008 at 9:29 pm
I, too, find this post highly offensive. The presense of Steve Ballmer’s huge, ugly mug alarms children and sends dogs howling into the street. I demand you stop this at once or I will be forced to cancel my subscription to your service!
May 27th, 2008 at 11:49 pm
Actually eMail _IS_ one of the biggest features I look for from a web hosting company. The day you turn it off or make me use gmail is the day i leave DH.
May 28th, 2008 at 1:03 am
If you guys stop offering email service, I will switch to a a different hosting company, period!
If you guys want to drink the Google kool-aid, fine! but I prefer my email at my domain to *not* be handled by Google.
May 28th, 2008 at 4:01 am
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May 28th, 2008 at 6:42 am
Sorry, but I *came* to Dreamhost because ADDR was sucking sooo bad.
What was sucking?
Their POP service.
And now you tell us [over 30 types] that you’re not doing email?
Because of Facebook???
Way to slink down to the standards of ADDR. Is **that** what you really want?
Don’t tell me: Next entry in your blog is that you outsource all datacenters and support to INDIA, right? Right?
If Dreamhost is going to join the long line of providers that whine that they can’t take it anymore [this list *starts* with ADDR] then it’s time to look for another provider. Again.
There are all kinds of reasons NOT to use GMail [breaking crypto in certain scenarios, lack of privacy, fluid terms] and all you’re doing by copping out is showing how little CLUE you have about your users. And why they joined your service.
May 28th, 2008 at 6:53 am
No, they can’t do it better. They have yet to do it better. Stop being such annoying prickes. You change email stuff on the fly without telling us anyways then we discover the change weeks later when procmail bitches it couldn’t lock or save anymore so it just gave up.
Stop being prickes. And stop using your swarmy half-assed-sarcastic tone. We pay you money, stop being prickes.
May 28th, 2008 at 8:23 am
My choice of Dreamhost was because I can run a Unix/Linux shell account and process incoming mail with 800 lines of Perl.
I have a 1350 line “whitelist” checking incoming mail. And another 100 or so entries for trusted subject headers and body items to let newsgroups come through. Another file holds 400 words and phrases that have mail sent from unknown senders flagged as spam. The Perl code re-writes mail headers to let my mail reader easily filter incoming mail so that it ends up in the correct folders. The Perl script decides which senders should also have mail forwarded to my Blackberry phone.
All this is why I don’t have my mail forwarded to Google. And this is why e-mail is the most important service Dreamhost provides.
May 28th, 2008 at 11:58 am
I’m astonished at all the animosity in the comments here. If you want to host your email w/ Google, do so. Otherwise, almost nothing will change, from what I can tell. I’ve been hosting with Dreamhost since 2001, and feel I have the authority and good humor to thoroughly encourage this move from now to GMail. I recall years ago crawling through huge piles of issues with Dreamhost email servers. Christ, if they didn’t have such awesome people working there charging me next to nothing for what my clients needed, I would have left years ago.
But really, kids, if you don’t want to host it there, don’t. They’re not going to stop offering it.
As for being offended by pictures in a blog posting… Christ, no wonder the planet is in the shittank. Lighten up.
May 28th, 2008 at 5:10 pm
Stephen: Which minority group are you a member of?
If you were black would it be ok with you if the cartoon used the “N Word”?
If you were a Jew, would it be ok with you if it used the word “K$%KE”?
How about Mexican, and it referred to “Bea@ers”?
There is such a thing as too much political correctness to-be-sure, but for a BUSINESS OWNER to use the derogatory slang “fags” on his company’s OFFICIAL BLOG it is not ok. I really doubt DreamHost wants me to leave as a customer because I don’t think the use of the term “fags” is ok.
Steven: please, tell us which minority group you are a part of and I’ll write something negative about it — then see if it’s ok with you. And if you are a straight white male, go drink a beer, pierce your other nostril, scratch yourself, and grow a little more sensitivity!
Your friend, Jim
May 29th, 2008 at 3:18 am
Well, I guess you are receiving more support request related to Debian security failure issues.
By the way, are you planning to solve it and communicate to every DH client?
May 29th, 2008 at 4:06 am
Thanks, Josh, for clarifying.
I plan on using DreamHost for years and have plans to move. Heck, I pay $9.95 a month because I just don’t care about the extra 4 bucks and can’t be bothered to change anything.
But if you had announced you were dropping email, I’d leave immediately without a second thought.
I think you should update this post with the gist because people are getting anxious for nothing and I don’t see how that helps your business.
May 29th, 2008 at 4:08 am
*have no plans to move.
May 29th, 2008 at 10:09 am
The hipper-than-thou attitude has always been cute. But that last pic with the homosexual slur is making me seriously consider dumping my dreamhost account.
May 29th, 2008 at 11:01 am
I’ve been reading the blog for about a year and have NEVER posted before.
I have hosting for quite a few progressive activist websites with Dreamhost. The slur that several folks have complained about is incredibly inappropriate.
I don’t imagine that all of your customers are progressive or care much one way or the other about something like this. But some of us are and do.
There is no golden rule against editing a blog post to remove something that should never have been there in the first place.
You need to remove the picture, or at least edit the photo to remove the word.
May 29th, 2008 at 2:11 pm
Josh,
Bravo for having the balls to take a stand that is not popular. I work for another host and wish my company
could even consider the move you made. The sheer number of hours spent with people who cannot follow simply
instructions and read is still mind boggling. Contact to corporate office because mail is delayed an hour only
to then find the hour is due to a time zone difference? At least weekly. E-mail is considered a NEEDED thing,
when it is actually more like CB Radio: fun, helpful but when you base your life on it you are a retard.
Some thoughts:
1) The customer is NOT always right. You know who chants this mantra incessantly? Customers who are constantly
wrong and will never allow correction because they are *customers*.
2) Customers need to be trained how to be customers. This means not being 8 year-olds that scream and cry
because they don’t get their chocolate milk for once.
3) It’s *just* frickin e-mail people. Your industry or business (I am swinging this bat at YOU, realtors!) did
just fine a decade ago without it and could if you knew how to run a business without the computer being a proxy
for your brain you could now.
4) NOBODY gets a web hosting account specifically for e-mail features, or only 9 people do if any. From Sales to
Customer Service to running Tech Support I never heard a real query on mail services other than ‘do you do
backups’ and ‘how do I check mail’.
5) We had a web-based mail tool more than 5 years old, extremely outdated and nearly obsolete and totally
unreliable. People still maintained honesty when the webmail failed to work, and they told me ‘but this webmail
tool of yours was the WHOLE REASON I got an account with you guys.
6) The hands-down number one reason our mail system was ever blocked for spamming: we allowed our customers to
forward their *ahem* business e-mail to their personal accounts (AOL, Hotmail, AT&T, etc). Business owners are
NOT smart because they get DSL, it makes them much stupider. forward 250+ e-mails a day to your personal mailbox
and when mail can no longer be delivered to it blame the host? Brilliant!
7) It’s the internet, people. Hardly old enough to let it stay home by itself, let alone be the sole provider of service for your business. Go ahead, place all your eggs in one basket deliberately so you can cry and claim you are a victim when the infrastructure fails. You asked for it, and will get NO sympathy for me because you DO NOT KNOW HOW TO MAKE A BACKUP AFTER ALL THIS TIME.
Thanks, and for any of you who take what anyone you don’t know posts seriously, piss off!
May 29th, 2008 at 6:22 pm
As soon as I find a suitable alternative, I’m getting rid of DreamHost — not because of email, but because of that final picture in this post. If it had been removed or if someone at least apologized for it, then I’d consider staying. However, it’s been there for six days now with absolutely no apology, or even any acknowledgment of the fact that some people are offended by it. I don’t care who you are or what type of image you’re trying to promote — that’s just not acceptable. I’m embarrassed to be giving money to these people.
May 29th, 2008 at 7:45 pm
I’m offended not only by the last image, but the photos in this post that objectify women.
I struggle enough with being belittled, objectified and sidelined in the geek subculture (not to mention *working* in IT), and just, you know, being a woman in society in general. I really don’t need my webhost to blithely perpetuate all that crap.
Usually the arbitrary choice of illustration in DH blog posts amuse me, but this is just so pointlessly offensive. Please consider the fact that your audience (and customer base!) isn’t all white, middle-class, heterosexual men and stick to the innocuous pictures of Homer Simpson.
May 29th, 2008 at 8:34 pm
Overall, I think this is a fine move. The issues I have is there doesn’t seem to be an easy way of transferring existing email. Anyone found any documentation on this (c’mon dreamhost, if you’re pushing this, make it easy) for use with google apps standard account?
Also, does google allow alias use in this context?
May 29th, 2008 at 9:28 pm
If you want to transfer your old mail, imap to it using a desktop mail client like Outlook Express, copy it all to the “local folders” on the hard drive of the workstation (folder by folder: inbox to local inbox, etc.), and then imap to the new mailbox and copy them from the “local folders” to the new host. I think it’ll even preserve the read/unread status of each message this way.
/j
May 30th, 2008 at 12:32 am
E Says:
VOO Says:
Are you hot? I kinda pictured you saying that almost kinda spittin mad and hot lookin. Do you look anything like Kate from Lost? I kinda pictured you sayin all that stuff lookin like Kate wearin one of them wife beater shirts, and you were kinda sweaty in it too, and you don’t have any bras left cause you had to use them to build that signal fire when the plane first went down.
But really, don’t be gettin into any of that lezzie stuff with that blonde headed chick that used to be one of The Others, cause I ain’t into no homo stuff, no matter even if you’uns is a chick. But yall can still both be hot separately… that would ALWAYS be cool! She’s still got some bras though… do you think maybe we can tell her that we need it for a fire, and then maybe give her one of your wife beater shirts, and get her sweaty too? That would so rock.
Voice Of One
May 30th, 2008 at 7:36 am
E: These teenage losers think they’re funny. You are always welcome to come hang out with “the boys” if you want to be treated with respect. We’ll take you shopping, go to brunch, maybe a mannie peddy — you know, fun stuff!
Hugs! /jad
p.s. as I’ve said before, my complaint is that this sophomoric, insulting shit came from one of the principals of DreamHost, who a) should know better, and b) has a client-base to consider when he shares his feelings.
I especially liked the poster who referred to the “hipper-than-thou” attitude. ABSOLUTELY. When you make a bunch of money pretty fast you can think you are still cool even though fraternity houses are way in your rearview mirror.
Trouble is, I’d go out with Josh in a second — he’s pretty cute for a geek a##@$%hole.
May 30th, 2008 at 4:22 pm
Dear sir,
> And, don t worry you can still do everything you used to be able to
> like use a .procmail filter or process email with a script. Just set
> your public email address to forward to:
>
> username@machine.dreamhost.com (or username@psname.dreamhostps.com
> if you re on DreamHost PS)
>
> And then email will get delivered directly to your web server, and you
> ll be able to run your script or filtering just fine! The only
> difference really is that we don t run pop/imap/smtp on those web
> servers (so, if you re just filtering, you ll have to set up a recipe
> to forward it on to another mail account you can actually check).
And what mail account might that be? Will you give us a third account
where we can use IMAP to retrieve our emails? If I forward it back to
the first address it will just loop. Have you thought about these
things? Why would a procmail user not want to run IMAP. Can we run our
own IMAP daemon on our accounts? Anybody home?
May 31st, 2008 at 8:51 pm
“3) It’s *just* frickin e-mail people. Your industry or business (I am swinging this bat at YOU, realtors!) did
just fine a decade ago without it and could if you knew how to run a business without the computer being a proxy
for your brain you could now.”
LoL. I run about 12 websites that all have email links and/or submission forms from my dreamhost account.
You want to change everything over for me since it’s so easy and you’re so high and mighty? What kind of business doesn’t use email every single day?
Think before you speak.
June 1st, 2008 at 1:07 am
Does Gmail in fact support *regular* IMAP? I, for one, would love it if they actually did – rather then their retooling of it.
June 1st, 2008 at 8:02 am
By the way, for the person complaining about copy&pasting into new tabs…. in Firefox it defaults to clicking the mouse wheel down (pressing it in.) It will just open the links in a new tab.
June 1st, 2008 at 12:01 pm
I’m leaving Dreamhost. I’ve been a customer for almost 8 years, but this change in policy is not acceptable. With this new policy, procmail doesn’t work any more. I’ve already confirmed this with tech support. Even with the trick outlined in the blog post, my .procmailrc will not have access to the IMAP folders, which is why I need procmail in the first place.
Based on a recommendation, I’ll probably go with Hurricane Electric.
Frankly, I don’t understand why Dreamhost would remove procmail support for its customers. They could easily give me a shell account on the mail server, or perhaps just let me NFS-mount my home directory on the mail server.
On a side note, I agree with some of the other responses that this blog post is offensive. “Emo fags”? That’s just wrong.
June 2nd, 2008 at 9:31 am
Mr. Josh Jones, Co-Founder / CJO
DreamHost
By Fax: 714-990-2600
Dear Mr. Jones:
I am writing to you in regard to your recent “blog.dreamhost.com” post entitled
“What Web Hosting is For”.
You are no doubt aware that there have been several comments that the graphic including the term “fags” was offensive to some readers. Although I respect your right to say whatever you want in a blog (free speech), I also beseech you to consider the feelings of the people reading your work, particularly in light of your position as a co-founder and principal of DreamHost.
I am frankly puzzled that you have not already decided to edit your work as a courtesy to your readers who find the graphic offensive — readers who are mostly your customers. Do you really think that those who complain about this are just being overly-sensitive, or is it that you think the graphic is fine and that adults who use the the term “fags” in a derogatory way are within the boundaries of modern polite speech? Or do you simply dislike homosexuals and see nothing wrong with broadcasting your personal feelings via the company blog?
I submit to you, Josh, that you have a responsibility to your business partners, employees, and customers like me to consider our feelings and sensitivities as you express your views. In that blog, self-described as the “official blog” of DreamHost, you are not merely expressing your own personal views but are certainly going to be perceived as expressing the official views of DreamHost.
Please remove that graphic, not because those of us who are offended are paying customers, but because it is the right thing to do.
The courtesy of a response will be appreciated.
Very truly yours,
/s/ Jad
Jad
Owner
June 2nd, 2008 at 1:58 pm
I want to be able to send my mail from my own domain. Gmail is spying my computer to show me ads, I don’t want to use that. Now, if Dreamhost thinks we had better go to Gmail, then the next step would be we all move to free webservices like wordpress.com and what have you. So you must be kidding, right? Wish you removed that want-to-use-gmail? out of the webpanel. It’s such a drag to see Google appear everywhere you go. What are you up to anyway?
June 3rd, 2008 at 11:54 am
Hey Jad,
I was pretty torn about posting that picture (I didn’t make it, just google imaged “sell out” .. originally made by http://www.dobi.nu/), but it fit in so well with my emo and myspace mention either, and it struck me as so funny, that the myspace founder guy would have such (homophobic) disdain for his crazy users!
I considered editing it to say emo losers or something like that, but I didn’t have the font and I felt like it lost a lot of the “edge” of the humor. I posted it, and I honestly was surprised I didn’t hear anything from any of our employees about it. Usually within 15 minutes of posting something that could be considered offensive I’ve already gotten plenty of pressure to take it down!
Anwyay, I’m sort of relieved some people finally did take offense (after it getting slashdotted I guess)! I’ve edited the pic now to be sort of censored, and hopefully all is again right in the world. Plus, nobody HAS to use Gmail for their DreamHost email, now or ever!
josh!
June 3rd, 2008 at 3:01 pm
OK, glad about the picture, which by the way I didn’t notice as I always have images turned off in my browser.
But what about procmail + IMAP? Please respond on how procmail users are to use IMAP, as asked above.
June 3rd, 2008 at 10:19 pm
LOL – I actually joined because of email more or less also.
1. I hate Google.
2. I don’t want people owning my email address. @*.* should be what I decide, not some cheezy company like Google.
3. I agree – email does take up a lot of load, so I support your efforts to make it more optimised, but seriously, I’m here because I DON’T want to use Gmail =)
`Chad
June 4th, 2008 at 9:06 am
Some notes for the people with procmail questions:
1. Up until this change we have been NFS mounting your home directory on both your web server and your email server. This is exactly the cause of performance problems that we need to address. It has been working for awhile now but as we look to further scale our email system it’s functionality that unfortunately must be sacrificed. We have put off this inevitable change for years already now, but the time has come. For one, we cannot have users running anything they want on our email servers any longer. It’s just not a manageable situation. And two, we need to have the flexibility to use independent storage for email and for web. The two services have very different performance requirements.
2. You would probably want to use two separate email accounts to process your email with procmail. Send email into one that gets forwarded to the web server, and then send the email back. You would tag the emails in the headers and then use our web panel Mail Filters (also based on procmail) to put the email into folders. That would be the simplest way to do it. We have been throwing around ideas to make a system like this smoother for people, but nothing has yet been implemented. And again, your existing mailboxes will continue to work as they already have been.
3. We will be enhancing our web panel provided Mail Filters to provide some of the more advanced procmail options that it does not provide already now. For some of you this may be all the ‘procmail’ you need. If you have requirements, please send us in suggestions and we’ll take a look.
4. No one will ever be forced to use gmail for their email. We are providing it as a very easy option for the people who may prefer the gmail interface. A lot of you do mostly read your email via the web and for those people the gmail option may be superior. DreamHost has always been about flexible options if nothing else.
June 6th, 2008 at 7:19 pm
Well, email is also one of the main reasons I went for dreamhost. I really don’t like google scanning my mail for advertising purposes. Or any purposes. I don’t like ad supported crud either.
Yes it is hard work to support email, but that is why I paid $$. I did expect some work, service and value for it. It is interesting that Josh mentions that email is important to everyone and then decides to push that work onto google. Suddenly everyone is going to ask why dreamhost? It is interesting that dreamhost will advertise all these services then try not to provide them? This is creeping feature deletion!
Email is the main part of the business, if you give it up, then you should realize that you need to be giving up revenue.
June 11th, 2008 at 2:26 pm
Please allow shell accounts on (at least one
of) the separate mail servers. That way
there would be no need for wasteful and
dangerous (X-loop header) forwarding back
and forth. We want to use our own
procmail/spamassassin setup, with full
access to the Maildir/ files for full
control, which is very important to us (as
is IMAP.) We would go bananas if we had to
operate thru some panel curtain filter
interface. P.S., Google? Yuck.
June 13th, 2008 at 4:28 pm
Glad to hear that we don’t have to make the switch to Gmail since, having worked once at a big search engine company in the Valley, I know all too well what could happen when policy changes (I’m talking to YOU, Marketing!!). I have no wish to have my email setup submitted to the whims of this week’s promotion.
As for the “emo fags” cartoon: I’m 100% gay male, and I found that cartoon funny. But then, I choose not to be offended – there are enough people in the US today enjoying being offended that I don’t need nor want to be one of them. I find a lot of things have any potential ’sting’ removed when you laugh at ‘em. And before you start yelling – I’m over 50 and was out there beating down the barriers before many of you were even born.
Dreamhost rocks!
June 16th, 2008 at 3:40 pm
I’m happy to see the follow-up clarification that DreamHost will not be scaling back mail services.
As do the many, many other commenters here, I place hosted domain e-mail as the top reason why I am a DreamHost customer. Procmail, shell access, IMAP, data ownership, privacy, etc etc etc. If anything, I’d love to see the e-mail feature set expanded: server-side sender_bcc has been at the top of my list for years, for instance.
I do have one question: the most important of these has been shell access so that I can tunnel IMAP/POP/SMTP traffic over SSH since those ports are blocked at my company and my clients. Will I still be able to do that? Will I need to do it differently when any of these server moves take place?
June 20th, 2008 at 8:10 am
A dreamhost é uma merda, 100% overselling e ainda querem empurrar os emails para fora, vão quebrar rápido ahuahuaha tirem seus sites daí logo. É o desespero chegando na DreamHost!
July 1st, 2008 at 2:22 am
Good move dreamhost. I was doing that (hosting email @ gmail) before you take this step. People dont understand that gmail can provide better uptime and spam control, but we still need web hosting so no problems here
August 19th, 2008 at 2:01 am
Gmail Own mail service!!!!
Read the above 10,000 times before continuing.
On Gmail I cannot shell into the account and run a backup job on my entire maildir!!!!! That alone is worth the price of DH and one of the key reasons I joined.
What has happened now means that I cannot set up new domains on DH that require a full email service because I cannot easily back up the entire email database. I hope that you will be providing that service with the new setup.
Regards, J.
August 21st, 2008 at 11:06 am
HYEE…U AND GURL FRIEND SOO SWEET…I LIKE THAT..GOOD LUCK END TCK KRE FOR U END SHE…K?(”.)
August 21st, 2008 at 11:07 am
SOO SWEET….
October 28th, 2008 at 3:55 pm
teşekkür ederim.
October 30th, 2008 at 6:27 pm
DEAR FRIEND, MY NAME IS MR.SAMUEL JOHNSON, I AM THE REGIONAL MANAGER OF BARCLAYS BANK GHANA LTD,OF DAKAR BRANCH IN THE WESTERN REGION OF TAKORADI. I WRITE YOU THIS PROPOSAL IN GOOD FAITH, I AM 45 YEARS OLD MARRIED WITH THREE KIDS. I AM A DEVOTED CHRISTIAN AND A MAN OF PEACE. I HAVE PACKAGED A FINANCIAL TRANSACTION THAT WILL BENEFIT YOU AND ME,AS THE REGIONAL MANAGER OF THE BARCLAYS BANK IT IS MY DUTY TO SEND IN A FINANCIAL REPORT TO MY HEAD OFFICE IN THE CAPITAL CITY ACCRA AT THE END OF EACH BUSINESS YEAR. ON THE COURSE OF THE LAST YEAR 2007 BUSINESS REPORT , I DISCOVERED THAT MY BRANCH IN WHICH I AM THE MANAGER MADE SEVENTEEN MILLION FIVE HUNDRED AND SEVENTY EIGHT THOUSAND, US DOLLARS ( $17,578.000.00 ) WHICH MY HEAD OFFICE ARE NOT AWARE OF AND WILL NEVER BE AWARE OF.I HAVE PLACED THIS FUNDS ON WHAT WE CALL ESCROW ACCOUNT WITH NO BENEFICIARY. AS AN OFFICER OF THIS BANK I CANNOT BE DIRECTLY CONNECTED TO THIS MONEY, SO MY AIM OF CONTACTING YOU IS TO ASSIST ME RECEIVE THIS MONEY IN YOUR BANK ACCOUNT AND GET 30% OF THE TOTAL FUNDS AS COMMISSION. THERE ARE PRACTICALLY NO RISK INVOLVED, IT WILL BE A BANK TO BANK TRANSFER, AND ALL I NEED FROM YOU IS TO STAND AND CLAIM AS THE ORIGINAL DEPOSITOR OF THIS FUND WHO MADE THE DEPOSIT WITH MY BRANCH SO THAT MY HEAD OFFICE CAN ORDER THE TRANSFER TO YOUR DESIGNATED BANK ACCOUNT. IF YOU ACCEPT TO WORK WITH ME I WILL BE APPRECIATED. REPLY ME AS SOON AS POSSIBLE, IF YOU THINK WE CAN WORK TOGETHER,SO THAT WE MOVE OVER TO THE DETAILS. I WILL PROVIDE MY PHONE AND FAX NUMBERS ON YOUR REQUEST.THANK YOU IN ADVANCE AND MAY GOD BLESS YOU AND YOUR FAMILY. YOURS TRULY, MR. SAMUEL JOHNSON.mr.samueljohnson@hotmail.com
October 31st, 2008 at 12:39 pm
WWWHHHHHAAAAAAAAAAAAAAAAHAHAHA HAHA AHA AHAHAHAHAAAAAAA
HAHAHAHAHAHAAAAAAAAAAAAAA HAHAHAHAHAAAAAAA
mr. johnson is looking to scam some one.
HAHAHAHAAAAAA WHOOOOOHHHHAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA
HAHAAAAAAAAAAAAAAAAA
WAKEUP mr JOHNSON.
HAHAHAHAAAAAAAAAAAAA WHOOOOOHHAAAAAAAAAAAAAA
December 23rd, 2008 at 12:35 am
Ja dat lijkt me een goeie!
December 23rd, 2008 at 12:36 am
oke funny story!