Comments on: The Aftermath http://blog.dreamhost.com/2008/01/16/the-aftermath/ Tales From the Inside! Fri, 08 Aug 2008 00:40:27 +0000 http://wordpress.org/?v=2.5.1 By: Anonymous http://blog.dreamhost.com/2008/01/16/the-aftermath/#comment-94234 Anonymous Wed, 19 Mar 2008 03:03:02 +0000 http://blog.dreamhost.com/2008/01/16/the-aftermath/#comment-94234 test test

]]> By: Darriin hodges http://blog.dreamhost.com/2008/01/16/the-aftermath/#comment-93635 Darriin hodges Mon, 25 Feb 2008 04:15:28 +0000 http://blog.dreamhost.com/2008/01/16/the-aftermath/#comment-93635 Is there still some issue with making credit card payments when signing up? I keep getting "declined err 12" Is there still some issue with making credit card payments when signing up? I keep getting “declined err 12″

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]]> By: me http://blog.dreamhost.com/2008/01/16/the-aftermath/#comment-93248 me Sat, 02 Feb 2008 08:59:23 +0000 http://blog.dreamhost.com/2008/01/16/the-aftermath/#comment-93248 dreamhost did fine by me dreamhost did fine by me

]]> By: Kristin http://blog.dreamhost.com/2008/01/16/the-aftermath/#comment-93215 Kristin Wed, 30 Jan 2008 19:50:53 +0000 http://blog.dreamhost.com/2008/01/16/the-aftermath/#comment-93215 My account was refunded a few days later. I'm really glad I had that money in the account or it would have bounced. I hope safeguards are put in place to keep this from happening again :( My account was refunded a few days later. I’m really glad I had that money in the account or it would have bounced. I hope safeguards are put in place to keep this from happening again :(

]]> By: Joe http://blog.dreamhost.com/2008/01/16/the-aftermath/#comment-93177 Joe Tue, 29 Jan 2008 03:16:21 +0000 http://blog.dreamhost.com/2008/01/16/the-aftermath/#comment-93177 I have been with DreamHost since 2002, and have noticed a slow decline of this service over the last few years. I was charged 5 times throughout this little fiasco. I've got to tell you that I'm really tired of the little "The Happy DreamHost Billing Team" signatures and cutesy one liners like "The Foolish DreamHost Billing Team!" - it is condescending and unprofessional and gives the impression that a bunch of kids are running this company. I have three accounts with DH - I'm definitely closing one of them, and strongly considering closing the others. Grow up, DreamHost - act like a real company. Give us a real phone number and real people to talk to and resolve our problems, and don't use gay language like "Ack. Through a COMPLETE bumbling on our part, we've accidentally attempted to charge you for the ENTIRE year of 2008 (and probably 2009!) ALREADY (it was all due to a fat finger)!" I don’t call it “bumbling” when you take $597 out of my checking account – it’s major screw up. Dreamhost is becoming NightmareHost. I have been with DreamHost since 2002, and have noticed a slow decline of this service over the last few years. I was charged 5 times throughout this little fiasco. I’ve got to tell you that I’m really tired of the little “The Happy DreamHost Billing Team” signatures and cutesy one liners like “The Foolish DreamHost Billing Team!” - it is condescending and unprofessional and gives the impression that a bunch of kids are running this company. I have three accounts with DH - I’m definitely closing one of them, and strongly considering closing the others.

Grow up, DreamHost - act like a real company. Give us a real phone number and real people to talk to and resolve our problems, and don’t use gay language like “Ack. Through a COMPLETE bumbling on our part, we’ve accidentally attempted
to charge you for the ENTIRE year of 2008 (and probably 2009!) ALREADY
(it was all due to a fat finger)!” I don’t call it “bumbling” when you take $597 out of my checking account – it’s major screw up.

Dreamhost is becoming NightmareHost.

]]> By: Mustafa Cosgun http://blog.dreamhost.com/2008/01/16/the-aftermath/#comment-93169 Mustafa Cosgun Mon, 28 Jan 2008 11:21:56 +0000 http://blog.dreamhost.com/2008/01/16/the-aftermath/#comment-93169 hi my domaın is not open I am paid 47 dollar please open my hosting hi

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]]> By: Dane http://blog.dreamhost.com/2008/01/16/the-aftermath/#comment-93116 Dane Fri, 25 Jan 2008 11:19:28 +0000 http://blog.dreamhost.com/2008/01/16/the-aftermath/#comment-93116 Hey guys, just wanted to say I've loved the hosting so far and I like the "joke" style updates you give. Accidents happen and it didn't worry me. Go back to the bold - italic style approach! Yours crapfully, Dane Hey guys, just wanted to say I’ve loved the hosting so far and I like the “joke” style updates you give. Accidents happen and it didn’t worry me. Go back to the bold - italic style approach!

Yours crapfully,

Dane

]]> By: Matt Algren http://blog.dreamhost.com/2008/01/16/the-aftermath/#comment-93079 Matt Algren Wed, 23 Jan 2008 16:50:34 +0000 http://blog.dreamhost.com/2008/01/16/the-aftermath/#comment-93079 <blockquote>If it was a mistake, why was the charge CONFIRMED one week after the initial problem?</blockquote> Because as I and others have said over and over, that's just the way banks work. I agree that it sucks. Trust me, when my online credit card payment takes five days to clear for no reason whatsoever, I think it sucks. Dreamhost is ultimately to blame for the screw up, but your bank's charge/refund delays are not their fault.

If it was a mistake, why was the charge CONFIRMED one week after the initial problem?

Because as I and others have said over and over, that’s just the way banks work. I agree that it sucks. Trust me, when my online credit card payment takes five days to clear for no reason whatsoever, I think it sucks.

Dreamhost is ultimately to blame for the screw up, but your bank’s charge/refund delays are not their fault.

]]> By: Martin http://blog.dreamhost.com/2008/01/16/the-aftermath/#comment-93007 Martin Tue, 22 Jan 2008 04:20:37 +0000 http://blog.dreamhost.com/2008/01/16/the-aftermath/#comment-93007 I made a post this morning but it looks like DH are now censoring posts, so this one will probably be deleted too. It is now Tuesday afternoon and my refund has not gone through, my bank says nothing is pending and this morning the original charge was CONFIRMED. I consider this blatant THEFT, no longer a mistake. If it was a mistake, why was the charge CONFIRMED one week after the initial problem? I made a post this morning but it looks like DH are now censoring posts, so this one will probably be deleted too. It is now Tuesday afternoon and my refund has not gone through, my bank says nothing is pending and this morning the original charge was CONFIRMED. I consider this blatant THEFT, no longer a mistake. If it was a mistake, why was the charge CONFIRMED one week after the initial problem?

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