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1. 1

   The new panel looks great! I just noticed it a couple of minutes ago. Nice work!

   Comment by dotnull — March 1, 2007 #

2. 2

   Ajax is Satan in disguise. Use it unobtrusivley.

   Comment by Simon Jessey — March 1, 2007 #

3. 3

   I was thinking ohh damn dreamhost!!!! I can’t create that damn subersión repository, they are probably having a timeout.

   and then…. WOW, The big surprise!!!!

   You have done a great job.

   PD:Listen to Simon please, my last ajax project made things really messy.

   Comment by levhita — March 1, 2007 #

4. 4

   Whoo hoo Brett!!! :) It does look fantastic guys — thanks for the great new look!! I am loving all the updating and changes — and, btw, the downtime is not that big a deal — you more than make it up to us in wonderful service!!!!

   Scarlett(Becca)
   http://www.disorderlywitches.net

   Comment by Scarlett — March 1, 2007 #

5. 5

   Very nice! Great change, thank you very much.

   Comment by Connor Wilson — March 1, 2007 #

6. 6

   I was wondering why the panel was down, then a couple minutes later I got a wonderfull supprise!

   I especially like the new overview of domains.

   Well done Brett.

   Comment by John — March 1, 2007 #

7. 7

   You’re kidding, right? You’ve got major problems with email, web access, and who knows what else; you’ve got dozens of servers affected. You’ve got hundreds of customers without email (I’ve been down since 6pm last night), and you’re working cosmetic changes to the panel??? And you’re proudly blogging about it like it’s the best thing to happen since sliced bread?

   Do you even know what’s going on in your business?

   Lame….

   Comment by Mike — March 1, 2007 #

8. 8

   I LOVE IT! My only critique would be to tighten up the “leading” on the domain listing under Domains > Manage Domains (or get everything on one line for each domain). I haven’t thoroughly checked out the whole control panel but I can say I LOVE IT! Oh, I already said that.

   Great work. I’ve been waiting for something like this for a long time. I now feel complete. thanks

   Comment by Kris Black — March 1, 2007 #

9. 9

   Why does the panel say I’m in pending status? Why is this important right now. Email and sites are down all over the place. Not a great time to be patting yourselves on the back, even though the panel may be better (although it appears to be a cosmetic change primarily)…

   Timing is everything…

   Comment by Vick — March 1, 2007 #

10. 10

    Why are you wasting your time on the panel when you should be getting a replacement for the neon sign?

    Comment by Simon Jessey — March 1, 2007 #

11. 11

    Whoa! That’s so pretty.

    And I really liked the last one, too. But this one is even better.

    Thank you, Brett and DH!

    Comment by Mike — March 1, 2007 #

12. 12

    Guys, I have to say, that the updated look for the control panel is very slick. Ever since I made the move to Dream Host, you guys never cease to amaze me.

    Congrats on a job well done, and thanks again for your excellent service. I really appreciate it, and I know that a few pals of mine I persuaded to switch love you guys too.

    Comment by Brandon Wardlaw — March 1, 2007 #

13. 13

    Cool, the new panel looks great!!
    Thanks

    Comment by Ahmed — March 1, 2007 #

14. 14

    Great new look

    its refreshing !!

    Comment by Guillaume — March 1, 2007 #

15. 15

    Great work! It looks great and is much more pleasant to use.

    Comment by Johnny Chadda — March 1, 2007 #

16. 16

    Nice surprise, I was working in the Panel and the next time I clicked, it suddenly rendered completely different.

    Looks a LOT better than the previous one, thank you!

    Comment by Dieter van Baarle — March 1, 2007 #

17. 17

    Love it! Great job, guys.

    Comment by ld — March 1, 2007 #

18. 18

    Oh my god, you managed to the (not really good) old webpanel into a fucking gay shitty stupid unusable THING. It’s not about looks, it’s about USABILITY. And you totally failed on that.

    Half the page is wasted for shiny bullshit. Read up on good layout. Stupid icons I have to hover the mouse over to find out what they might do.

    Freaking morons, can’t you use your time for something good and useful?

    Comment by Hannes — March 1, 2007 #

19. 19

    thats cool! B)

    Comment by Ziyahan BASAR — March 1, 2007 #

20. 20

    I’ve gotta say I agree with Hannes. You’ve got buttons that I push on a near daily basis positioned 3px away from “destroy this forever” buttons that I never want to push.

    Comment by Daniel — March 1, 2007 #

21. 21

    [...] The Official DreamHost Weblog has just been updated with more about the new design. [...]

    Pingback by Unofficial DreamHost Blog » Blog Archive » Control Panel upgraded to Web 2.0 — March 1, 2007 #

22. 22

    Good job. It’s about time you updated the panel. Now, if you could only add more features to make the hosting better! But you’re probably already doing that.

    I had a feeling the db maintenance next week was going to bring something more.

    Comment by Jay — March 1, 2007 #

23. 23

    I absolutely love the changes. I did think that the panel was too slow, not on my laptop, but on my schools computers, which is funny because my school has bought all new stuff (it’s an Ivy, so it likes to do that).

    But, I love everything that I’ve seen so far.

    *Of to check it out more.*

    Comment by Corinne — March 1, 2007 #

24. 24

    Awesome :)
    Great work guys, the old panel really looked like hell but did what it had to do. Now it looks awesome!

    It will be a bit getting used to again but that isn’t bad. I only hope that usability hasn’t gone down.

    For the people complaining about outages and dreamhost focussing on the wrong things;
    Working on such things is always completely seperate from the runtime problems dreamhost is having (and will always have because of its size). Please go complain somewhere else.

    Comment by Koen — March 1, 2007 #

25. 25

    Regarding the new DreamHost control panel:

    Me likey.

    Comment by Russell — March 1, 2007 #

26. 26

    Absolutely love it !!!

    Comment by Simon Menke — March 1, 2007 #

27. 27

    Koen-

    The co-founder of the company, Josh Jones, has (or should have) oversite on both the “pretty” and “runtime” aspects of his company.

    My guess is he wasn’t aware of the piss poor service his technical support has been giving to the hundreds of customers who have had intermittent email problems for the past 2 weeks or so. If he did know, he wouldn’t have been proudly announcing upgrades as inconsequential as this, and would instead have been putting his boot in the ass of his technical support folks. It’s an image thing. His livelihood depends on keeping the customers at DH. Read the comments on the status site: many of us are planning on leaving as soon as we get access to our emails back.

    Honestly, what put me over the top was this panel upgrade crap…until this announcement, I was ready to give the benefit of the doubt to DH. But I see where their priorities are: style over substance. Am I wrong, Josh? You have my email, convince me.

    And Koen, just because you’re not affected doesn’t mean our complaints are invalid.

    Comment by Mike — March 1, 2007 #

28. 28

    [...] than write up a whole post about how I like their new Control Panel, I’ll point you to Dreamhost’s announcement on their blog and to the Unofficial DreamHost Blog, who I tipped [...]

    Pingback by Dreamhost’s Control Panel Now Has Web 2.0 Look | Kevin Worthington — March 1, 2007 #

29. 29

    Some quick thoughts after spending some time in the new panel:

    1. I LOVE that the panel’s response time has improved greatly. I hope that sticks around since load time was my #1 complaint with the old panel.

    2. BIGGEST COMPLAINT - The main font size is incredibly small. I’d bump it up at least 1 or 2 font sizes (nothing below 11 px - I’m seeing lots of 10 and even 9). This just slows me down a lot and I find myself leaning in towards my monitor more.

    3. I have to agree with the button comments. They are way too close together (delete button is right below other funtions) and icons look pretty, but take up space).

    4. The navigation is very cool. It’s nice to get an immediate drop down versus having to wait for more pages to load when clicking on categories.

    5. The “Success” and “Error” tables and messages are very nice. Great job on making those more clear.

    Anyway, again, the load time is the most important to me. Thanks for improving that.

    Comment by Kevin — March 1, 2007 #

30. 30

    We’ll miss ya , Mike! But this blog will always be here for you to use to vent your frustrations. Rock On!

    Comment by rlparker — March 1, 2007 #

31. 31

    Great work! This is something I’ve been wanting. My only request is to add a feature to add cron jobs.

    Comment by Brian — March 1, 2007 #

32. 32

    Nice. very nice.

    Was just on my panel a couple of hours ago to check my billing info. Came back just now to see this.

    I still thing MySQL shouldn’t be in Goodies. Should have it’s own tab like Mail does.

    Comment by Tom — March 1, 2007 #

33. 33

    Hi Guys,

    glad you modernised the site but some of the type is too small for me

    had to command+ to read some of it and then command minus when I go to versiontracker, etc.

    is it just me ?

    good service though thanks.

    Comment by Gary — March 1, 2007 #

34. 34

    Please be aware that the development of the new panel in no way interfered with the work we are doing on our service stability (that is indeed our top priority right now but it’s not nearly as interesting for a blog or newsletter and we do give out information on that as often as we can). As far as kicking the tech support staff around fortuantely we don’t believe in treating our employees in that manner which results in support staff who have been working with you for years (much better than a constant stream of noobs). Remember, our support staff is often stuck between a rock and a hard place having to act as the gobetween with our customerbase and the administration team so please be kind to them even when frustrated!

    Comment by John (DreamHost) — March 1, 2007 #

35. 35

    What a lovely surprise this morning when I logged in to manage our mail accounts! Thanks for all your hardwork. I recommend dreamhost to anyone who asks about hosting.

    Keep it up!

    Comment by Annabel — March 1, 2007 #

36. 36

    Some comments here…

    1. This new web panel is primarily a visual refresh (so far) and has been under active development for more than 6 months now. A lot of the work is underneath to make it easier to maintain and update from now on. It had been planned to be unveiled right around now for at least the last few weeks.

    2. You don’t want Brett trying to fix any server issues.

    3. You don’t want our server fixers trying to redesign the web panel.

    4. You don’t want Josh trying to do either of those things! 8-)

    Comment by Dallas — March 1, 2007 #

37. 37

    One thing I would point out is that the one-click upgrades I did just… yesterday? Are now showing as not done in the panel. The sites themselves are upgraded, but the panel seems to have ‘forgotten’.

    Comment by Chad — March 1, 2007 #

38. 38

    Nice job guys, much better than the old one.

    Comment by Kasra — March 1, 2007 #

39. 39

    Nice look. One thing i did like better about the old site was how compact the “Manage Domains” was. Now, with the links (DNS, Visit, etc) below the domain name, it takes up twice the real estate.

    …and nice flv converter.

    Comment by stoph — March 1, 2007 #

40. 40

    [...] właśnie zmienił swój panel sterowania. Trochę bardziej Web 2.0 się zrobiło: linki do najczęściej używanych opcji w panelu w [...]

    Pingback by Nowy panel DreamHost - Tomasz Topa — March 1, 2007 #

41. 41

    What’s up with the wee, itty-bitty, teeny-weeny, tee-niny, puny, infinitesimal, microscopic, dwarfish, minute, nearly illegible font sizes? What your programmers are still working at VGA resolutions?

    Comment by Old Geezer — March 1, 2007 #

42. 42

    I’m at DreamHost since only 8 month or so and guess what :

    I’m positively very impressed with your perfect service !

    A happy DreamHost customer !

    Comment by Tycho — March 1, 2007 #

43. 43

    Wow! you made it all the way to post 7 before getting slammed for not keeping your important stuff working. you know, like websites and EMAIL. My email has probably worked for 10 hours out of the past two days. Sheesh.

    The new panel is shiney and it loads a bit faster.. but still not fast enough.

    Comment by Nathan fFiedly — March 1, 2007 #

44. 44

    Media Temple has a much better control panel, and better hosting too. Dreamhost should get it’s head out of it’s ass, this cp isn’t all that great, and it looks like the company has better things to worry about rather than the look of it’s control panel.

    good effort though, I’m sure it’s a whole lot better than what you guys had before.

    Comment by J — March 1, 2007 #

45. 45

    I think this looks nice, but the navigation doesn’t work at all if JavaScript is turned off. Please at least provide a message to non-JavaScript users that the control panel will not work, and that they should enable JS.

    Comment by Josh — March 1, 2007 #

46. 46

    It was a pleasant surprise logging into my control panel this morning! It’s more readable but requires a small learning curve. The only thing I don’t like is the lack of contrast on certain elements making hard to differentiate where one begins and the other ends.

    Comment by egon — March 1, 2007 #

47. 47

    i like it, but layout is broken for me. i have a high-res 17″ display and a minimum font size of 18, so left menu bar needs to auto size to the content. specifying dimensions in pixels is really unreliable on any even slightly non-standard system.

    Comment by Anonymous — March 1, 2007 #

48. 48

    Yeah I noticed the new panel when I logged in, thought everything had not loaded up so I came here and wahlo! Very nice :D.

    Comment by Josh — March 1, 2007 #

49. 49

    THE NEW PANEL LOOKS HORRIBLE.

    It also gets an “F” in usability.

    Just because it looks “nice” in your graphic designer’s mind, doesn’t mean it is useful for the rest of us.

    Complete lack on contrast makes it very hard to use. Even worse if you are tired. Lots of “light grey” vs. white sections - I can’t tell the difference.

    Tiny text I can’t read.

    I have to keep clicking all the time to find stuff. Don’t “collapse sections”, just give me a long page I can easily scroll through and quickly scan as I am doing so.

    Cutesy little icons that aren’t obvious what they do - when simple text like would work much better.

    The new deisgn has itty-bitty input boxes which you have to scroll around in. Have you ever read any of the literature on usability?

    Ughh… you guys had such a great “panel”. why did you have to wreck it?

    One of Dreamhost’s major strengths is (well…was) it’s panel.

    Please give us back our old panel.

    If you want to make this “new look” optional - fine. But please don’t kill the usability of your panel for the rest of us.

    Comment by Graham (dreamhost user since 2004) — March 1, 2007 #

50. 50

    [...] yet DreamHost has changed their web panel template to a much brighter, web 2.0 friendly style. The design makes use of some simple Ajax, which I’m starting to get sick of because I already see it a [...]

    Pingback by New Dreamhost Web Panel Design at DreamNut — March 1, 2007 #

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