Comments on: The DreamHost Fireside http://blog.dreamhost.com/2006/06/23/the-dreamhost-fireside/ Tales From the Inside! Sun, 22 Nov 2009 23:18:54 +0000 http://wordpress.org/?v=2.8.6 hourly 1 By: Abhinav http://blog.dreamhost.com/2006/06/23/the-dreamhost-fireside/comment-page-1/#comment-7871 Abhinav Sat, 01 Jul 2006 13:06:27 +0000 http://blog.dreamhost.com/2006/06/23/the-dreamhost-fireside/#comment-7871 Dreamhost already has an unofficial channel at Freenode. Why dont you use CGI:IRC to integrate that room online. Dreamhost already has an unofficial channel at Freenode. Why dont you use CGI:IRC to integrate that room online.

]]> By: Hank http://blog.dreamhost.com/2006/06/23/the-dreamhost-fireside/comment-page-1/#comment-7859 Hank Sat, 01 Jul 2006 08:32:18 +0000 http://blog.dreamhost.com/2006/06/23/the-dreamhost-fireside/#comment-7859 I provided the incorrect link in my previous post about hoping that DreamHost will upgrade their dedicated servers specs (once they start hosting dedicated servers again). Listed below is the correct link: http://www.cari.net/Dedicated-Servers/dedicated-servers-by-price.php I provided the incorrect link in my previous post about hoping that DreamHost will upgrade their dedicated servers specs (once they start hosting dedicated servers again).

Listed below is the correct link:

http://www.cari.net/Dedicated-Servers/dedicated-servers-by-price.php

]]> By: Hank http://blog.dreamhost.com/2006/06/23/the-dreamhost-fireside/comment-page-1/#comment-7856 Hank Sat, 01 Jul 2006 08:14:16 +0000 http://blog.dreamhost.com/2006/06/23/the-dreamhost-fireside/#comment-7856 I can only start to hope that DreamHost, when they start hosting their own dedicated servers again, will have pricing that rivals the following http://www.cari.net/Dedicated-Servers/dedicated-servers-by-processor.php#pentium4 Cost: $69/mo Processor: Pentium 4 3.0GHz Cache (L2): 2MB Minimum RAM: 1GB Storage: 160GB SATA2 . I can only start to hope that DreamHost, when they start hosting their own dedicated servers again, will have pricing that rivals the following

http://www.cari.net/Dedicated-Servers/dedicated-servers-by-processor.php#pentium4

Cost: $69/mo
Processor: Pentium 4 3.0GHz
Cache (L2): 2MB
Minimum RAM: 1GB
Storage: 160GB SATA2

.

]]> By: levhita http://blog.dreamhost.com/2006/06/23/the-dreamhost-fireside/comment-page-1/#comment-7779 levhita Fri, 30 Jun 2006 15:24:03 +0000 http://blog.dreamhost.com/2006/06/23/the-dreamhost-fireside/#comment-7779 I'm not pretty sure if this is te best place ma make this comment, but a fast error reporting system would be good. By example right now holt.dreamhost.com is serving index.php files to download instead fo processing them. My scripts are out there being downloaded with passwords and all (damn, I havent tougth about that), but make a full error reporting trougth the panel is out my time right now. It should be something like: "Guys holt isn't responding, could yo check it please". do you understand?, some way in wich we could report system outages easy and fast. cheers!!! and please check holt I don't the idea of my passwords being public. I’m not pretty sure if this is te best place ma make this comment, but a fast error reporting system would be good.

By example right now holt.dreamhost.com is serving index.php files to download instead fo processing them.

My scripts are out there being downloaded with passwords and all (damn, I havent tougth about that), but make a full error reporting trougth the panel is out my time right now.

It should be something like: “Guys holt isn’t responding, could yo check it please”.

do you understand?, some way in wich we could report system outages easy and fast.

cheers!!! and please check holt I don’t the idea of my passwords being public.

]]> By: breakingranks http://blog.dreamhost.com/2006/06/23/the-dreamhost-fireside/comment-page-1/#comment-7773 breakingranks Fri, 30 Jun 2006 09:37:22 +0000 http://blog.dreamhost.com/2006/06/23/the-dreamhost-fireside/#comment-7773 I really appreciate that you looked into this on the spot. I sent you a longer note with my thoughts on the whole thing, and I hope you'll find it useful. The scenario you mention sounds exactly like what happened, and it just got magnified by the long period of time involved. I really appreciate that you looked into this on the spot. I sent you a longer note with my thoughts on the whole thing, and I hope you’ll find it useful. The scenario you mention sounds exactly like what happened, and it just got magnified by the long period of time involved.

]]> By: breakingranks http://blog.dreamhost.com/2006/06/23/the-dreamhost-fireside/comment-page-1/#comment-7745 breakingranks Fri, 30 Jun 2006 06:14:11 +0000 http://blog.dreamhost.com/2006/06/23/the-dreamhost-fireside/#comment-7745 I thank you for anything you can do. I can't tell you how frustrating it is. At the very least there needs to be a continuity between the support emails so each person knows what the last few people did. As a sign of good faith, I'll delete my complaint from the forum. I thank you for anything you can do. I can’t tell you how frustrating it is. At the very least there needs to be a continuity between the support emails so each person knows what the last few people did.

As a sign of good faith, I’ll delete my complaint from the forum.

]]> By: breakingranks http://blog.dreamhost.com/2006/06/23/the-dreamhost-fireside/comment-page-1/#comment-7737 breakingranks Fri, 30 Jun 2006 05:23:32 +0000 http://blog.dreamhost.com/2006/06/23/the-dreamhost-fireside/#comment-7737 I hope this is the way to get the attention of someone in charge. Someone needs to have a chat with the Dreamhost tech support team, emphasizing the idea of continuity of service and appropriate time scales for addressing a problem. Here's my complaint: http://www.frihost.com/forums/viewtopic.php?p=349309#349309 I have worked in tech support and customer service, so I have a realistic idea about how things work, and I don't get "irate" easily. However, now I'm irate. There's no reason why the run-around should go on for over a month. I hope this is the way to get the attention of someone in charge.

Someone needs to have a chat with the Dreamhost tech support team, emphasizing the idea of continuity of service and appropriate time scales for addressing a problem.

Here’s my complaint:
http://www.frihost.com/forums/viewtopic.php?p=349309#349309

I have worked in tech support and customer service, so I have a realistic idea about how things work, and I don’t get “irate” easily. However, now I’m irate. There’s no reason why the run-around should go on for over a month.

]]> By: Jon http://blog.dreamhost.com/2006/06/23/the-dreamhost-fireside/comment-page-1/#comment-7685 Jon Thu, 29 Jun 2006 18:55:57 +0000 http://blog.dreamhost.com/2006/06/23/the-dreamhost-fireside/#comment-7685 It probably costs about 10p to run a chat server. Who caressssssssssssssssssssssssssssssssssssss And Java chat sucks for the normal person. Flashflashlflash or something. And FANTASTICCCCCCCCCC this page validates 100% It probably costs about 10p to run a chat server. Who caressssssssssssssssssssssssssssssssssssss

And Java chat sucks for the normal person. Flashflashlflash or something.

And FANTASTICCCCCCCCCC this page validates 100%

]]> By: Justin http://blog.dreamhost.com/2006/06/23/the-dreamhost-fireside/comment-page-1/#comment-7678 Justin Thu, 29 Jun 2006 16:35:54 +0000 http://blog.dreamhost.com/2006/06/23/the-dreamhost-fireside/#comment-7678 It will cost them money once the trial is over. It will cost them money once the trial is over.

]]> By: Brad http://blog.dreamhost.com/2006/06/23/the-dreamhost-fireside/comment-page-1/#comment-7659 Brad Thu, 29 Jun 2006 11:27:29 +0000 http://blog.dreamhost.com/2006/06/23/the-dreamhost-fireside/#comment-7659 I just got the monthly newsletter. Thank you for an entertaining read. I just got the monthly newsletter. Thank you for an entertaining read.

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